Information
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Return Policy
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 7 business days of receiving the product. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Returned items must have the labels still on and be returned in original product packaging.
- Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
1. Send an email to request which products you would like to return. Email must include shipping info such as: name, adres and order number. Send email to: Nondemainmail@gmail.com.
2. Print the prepaid return shipping label that you will receive by email.
3. Send all items back to us using the label provided.
Additional Information:
Any shipping fees the customer will need to pay.
Any return restocking fees the customer will need to pay.
When item is damaged or not send for return within 7 days business days there will be no refund send.
Contact
Email: Nondemainmail@gmail.com
Response time 3/4 business days
TikTok: NonDemain
Instagram: Nondemain_
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Products
Our products meets some certificates:
- GOT, Global Organic Textile Standard ensures the T-shirt is made from organic fibers and meets strict ecological and social criteria.
- OCS, Organic Content Standard guarantees the percentage of organic content in the product, while Global Recycled Standard ensures the use of recycled materials, reducing waste and promoting reuse.
- The OEKO-TEX certification tests for harmful substances, ensuring the T-shirt is safe for you and the
environment.